Help / FAQ

How does your public recommendations and voting system work?

You can read more about the public recommendations and voting system here.

How do I use your search? How can I get a higher ranking?

You can read more about our search engine and ranking system here.

How come my business does not appear for it's relevant keywords in your search results?

StartLocal® uses the following criteria for establishing relevancy in it's search results.

  • Your business name
  • Your chosen category
  • Your tags
  • Your business profile description (Did you mention all of the products and services you offer?)
  • Your address and location
  • Your current score from votes received by the public

I've lost my password. How can I get it back?

Please click on the Forgot Password link and follow the instructions to retrieve your password.

I've found a business with inaccurate details, how can I get this changed?

Please fill out the report a correction link in the business listing and an administrator will review your report.

I've found a business that no longer exists how can I get it removed?

Please fill out the report a correction link in the business listing and an administrator will review your report.

I've encountered an error with your site, where can I report it?

If you have any errors you would like to report, you can contact us on this page.